1. Introduction

This privacy policy describes how SXN Labs collects, uses, retains and protects the personal information of users of its services, websites and applications (hereinafter the "Services").

This policy complies with the General Data Protection Regulation (GDPR — EU Regulation 2016/679) and applicable French data protection law (Loi Informatique et Libertés).

2. Data controller

The data controller is:

SXN Labs (Nathan Le Ray, sole proprietor)
SIRET: 898 208 145 00018
Registered office: Plouezoc'h, France
Email: nathan@sxnlabs.com

3. Data we collect

Depending on how you interact with our Services, we may collect the following categories of data:

Identification data: first name, last name, company name, email address, phone number.
Professional data: company, job title, website.
Content data: messages, files and content you voluntarily submit.
Technical data: IP address, browser type, operating system, pages visited, connection dates and times.
Authentication data: when you sign in via a third-party provider (Google, etc.), we only receive the information strictly necessary (identifier, email, display name). We never access your password.

4. Purposes of processing

Collected data is used to:

Respond to your contact, quote and information requests.
Provide, operate and improve our Services.
Authenticate users and secure access to our Services.
Comply with our legal, accounting and tax obligations.
Produce anonymized usage statistics to improve user experience.

5. Legal basis

Depending on the context, processing relies on:

Your consent (Article 6.1.a GDPR), particularly for marketing communications.
Performance of a contract or pre-contractual measures (Article 6.1.b).
Compliance with a legal obligation (Article 6.1.c).
Our legitimate interest in operating, securing and improving our Services (Article 6.1.f).

6. Recipients

Your data is processed by SXN Labs and, where applicable, shared with technical subprocessors acting on our behalf and under our instructions (hosting providers, email providers, analytics platforms).

These subprocessors are selected for their data protection guarantees and are bound by contractual commitments compliant with the GDPR.

We never sell, rent or transfer your data to third parties for commercial purposes.

7. Transfers outside the European Union

Where data is transferred outside the European Union, such transfers are governed by appropriate safeguards (European Commission standard contractual clauses, adequacy decisions).

8. Retention periods

Data is kept only for as long as necessary for the stated purpose:

Prospect data: up to 3 years after the last contact.
Client data: for the duration of the contractual relationship, plus statutory retention periods (notably 10 years for accounting records).
Technical data (logs): 12 months maximum.

9. Your rights

In accordance with the GDPR, you have the following rights over your data at any time:

Right of access and to obtain a copy of your data.
Right of rectification of inaccurate or incomplete information.
Right to erasure ("right to be forgotten").
Right to restriction of processing.
Right to object to processing.
Right to data portability.
Right to withdraw consent at any time.
Right to issue post-mortem directives regarding the fate of your data.

To exercise these rights, contact us at nathan@sxnlabs.com. You will receive a response within one month at the latest.

You also have the right to lodge a complaint with the French data protection authority, the CNIL (www.cnil.fr).

10. Cookies and trackers

Our websites may use cookies strictly necessary for the proper operation of the Services as well as, subject to your consent, anonymized analytics cookies.

You can refuse non-essential cookies at any time by configuring your browser.

11. Security

SXN Labs implements appropriate technical and organizational measures (TLS encryption, access control, backups, logging) to protect your data against loss, unauthorized access, disclosure or alteration.

12. Changes

This policy may be updated at any time, particularly to reflect legal or technical changes. Any substantial change will be communicated to users via the website or by email.

13. Contact

For any question regarding this policy or your personal data:

Email: nathan@sxnlabs.com